If you are experiencing technical difficulties, we recommend thorough troubleshooting be performed before concluding that the product is faulty. Please remember that we're here to help. If you require our assistance, please feel free to contact us.
Refunds and Exchanges
You can return all products you have bought from Logicware for a full refund within 30 days of receiving them. All items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Prior ro returning any item you must get authorisation to return by emailing firstname.lastname@example.org
Please note that you will not be reimbursed for the original shipping charges.
When returning an item be sure to include your return authorisation number and your contact details including name, address and phone number.
We do not take responsibility for any items lost during the return shipping.
for details on where to return your item and to start the return process